Terms & Conditions

Last Updated: June 28, 2026

TABLE OF CONTENTS

  1. Introduction and Acceptance
  2. Website Purpose and Usage
  3. Product Information
  4. Making a Purchase
  5. Payment Terms
  6. Pricing and Taxation
  7. Delivery Policy
  8. Intellectual Property
  9. User Conduct
  10. Disclaimer of Warranties
  11. Limitation of Liability
  12. Indemnification
  13. Governing Law
  14. Dispute Resolution
  15. Severability
  16. Entire Agreement
  17. Changes to Terms & Conditions
  1. INTRODUCTION AND ACCEPTANCE

1.1 Welcome to ComplabInfotech.in

These Terms & Conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use our website.

 

1.2 Business Information

Business Name: ComplabInfotech.in
Business Type: Refurbished Laptop Sales
Website Purpose: Informational catalog only
Contact Methods: Phone, WhatsApp, Email

 

1.3 Acceptance of Terms

By using this website, you agree to:

  • These Terms & Conditions
  • Our Privacy Policy
  • Our Warranty & Return Policy
  • All other policies mentioned on this website

1.4 Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes are effective immediately upon posting. You are responsible for reviewing these terms periodically.

 

1.5 Age Restriction

You must be at least 18 years old to make a purchase. By using our services, you confirm that you are of legal age.

  1. WEBSITE PURPOSE AND USAGE

2.1 Informational Catalog Only

ComplabInfotech.in serves as an informational catalog showcasing refurbished laptops with their details and prices.

The website does NOT facilitate:

  • Online purchases or shopping
  • Login or signup features
  • Account creation
  • Online checkout
  • Cart or wishlist functionality
  • Payment processing

2.2 Website Content

Our website displays:

  • Refurbished laptop models
  • Product specifications
  • Pricing information (for reference)
  • Product images (illustrative)
  • Contact information
  • Company policies

2.3 Permitted Use

You may use our website to:

  • View product information
  • Learn about our refurbishment process
  • Read our policies
  • Contact us for inquiries
  • Gather information about refurbished laptops

2.4 Prohibited Use

You may NOT use our website to:

  • Engage in illegal activities
  • Attempt to hack or compromise security
  • Use automated tools to scrape data
  • Post defamatory or offensive content
  • Misrepresent yourself
  • Violate any applicable laws
  • Interfere with website functionality
  • Impersonate others
  • Engage in fraudulent activities

2.5 User Responsibility

  • You are responsible for maintaining confidentiality of your communications
  • You are responsible for providing accurate information
  • You are responsible for any activity conducted through your communications
  1. PRODUCT INFORMATION

3.1 Product Descriptions

We strive to provide accurate product information, including:

  • Brand and Model – Accurate identification
  • Processor – Type, generation, and speed
  • RAM – Size and type
  • Storage – Type (HDD/SSD) and capacity
  • Display – Size, resolution, and type
  • Graphics – Integrated or dedicated
  • Battery – Health status and capacity
  • Operating System – Installed OS and version
  • Ports – Available connectivity options
  • Weight and Dimensions – Physical specifications
  • Condition – Grade and cosmetic condition
  • Accessories Included – Charger, cables, etc.

3.2 Product Images

  • Images are for illustrative purposes only
  • Actual product may vary slightly in appearance
  • We make efforts to accurately represent products
  • Minor variations in color, wear, or accessories are possible

3.3 Product Availability

  • Product availability is subject to change without notice
  • A product shown on the website may already be sold
  • You must contact us to confirm availability
  • We are not obligated to stock any product shown
  • Limited stock may be available

3.4 Product Pricing

  • All prices are in Indian Rupees (₹)
  • Prices shown are for reference only
  • Final price is confirmed during direct communication
  • Prices are subject to change without notice
  • We reserve the right to correct pricing errors

3.5 Product Conditions (Grades)

We clearly disclose the condition of each laptop:

Grade

Description

Grade A (Excellent)

Minimal to no cosmetic wear, battery health > 85%

Grade B (Good)

Minor cosmetic signs of use, battery health > 80%

Grade C (Fair)

Visible cosmetic wear, fully functional, battery health > 80%

3.6 Product Specifications

  • All specifications are provided in good faith
  • We are not responsible for minor variations
  • Specifications are based on manufacturer information
  • We reserve the right to update specifications

📌 Important: Product descriptions, images, and pricing on the website are for reference only. Please contact us directly for the most current availability, specifications, and pricing.

  1. MAKING A PURCHASE

4.1 How to Purchase

To purchase a laptop, you must:

  1. Contact Us through one of the following methods:
    • Contact Us page on our website
    • Phone call
    • WhatsApp message
    • Email
  2. Inquire About Products:
    • Ask about available laptops
    • Request specifications and pricing
    • Ask about condition and battery health
  3. Confirm Order Details:
    • Select the laptop you wish to purchase
    • Confirm final price (including taxes and delivery charges)
    • Provide delivery address
    • Confirm payment terms
  4. Complete Payment:
    • Make payment as per our Payment Terms
    • Payment must be made in advance (100%)
    • Payment schedule: 50% at order + 50% before delivery
  5. Receive Confirmation:
    • We will confirm receipt of payment
    • We will generate a tax invoice
    • We will process your order
    • We will arrange delivery

4.2 Order Confirmation

  • An order is confirmed only when we have:
    • Received your order details
    • Confirmed product availability
    • Received the initial payment (50%)
  • We will provide order confirmation via your preferred contact method

4.3 Order Cancellation

  1. Cancellation by Customer:
  • Cancellation requests must be made within 24 hours of order confirmation
  • Cancellations after 24 hours may be subject to a cancellation fee
  • Once the laptop is dispatched, cancellation is not possible
  1. Cancellation by Us:
  • We reserve the right to cancel orders for any reason
  • Reasons may include: product unavailability, pricing error, or fraud suspicion
  • We will provide a full refund in case of cancellation by us

4.4 Order Modification

  • Order modifications are subject to availability
  • Modifications may affect pricing
  • Requests for changes must be communicated immediately
  1. PAYMENT TERMS

5.1 100% Advance Payment Policy

💳 Important: We do not work on credit, udhaar, or any form of deferred payment. All payments must be made in full before delivery.

5.2 Payment Schedule

Stage

Payment

Timing

Order Booking

50%

At the time of order confirmation

Before Delivery

Remaining 50%

Before the laptop is dispatched

Total

100%

Before delivery

5.3 Acceptable Payment Methods

We accept payments through:

  • Bank Transfer (NEFT/RTGS/IMPS) – Preferred method
  • UPI (Google Pay, PhonePe, Paytm, etc.)
  • Digital Wallets
  • Other methods communicated at the time of purchase

5.4 Payment Instructions

  • Payment details will be shared at the time of order confirmation
  • Please use the order reference number in payment remarks
  • Keep transaction receipts for your records
  • We will confirm receipt of payment within 24 hours

5.5 Payment Security

  • We do not store your payment information
  • Payments are processed through secure banking channels
  • Use only the payment details provided by us
  • Verify payment details before making transactions

5.6 Payment Default

  • If payment is not received as per the schedule:
    • The order may be delayed
    • The order may be canceled
    • The laptop may be released to another customer

5.7 Refunds

  • Refunds are processed through the same payment method used for purchase
  • Refund timelines are specified in our Warranty & Return Policy
  • Refunds for cancellations may be subject to deductions

5.8 No Credit/No Udhaar

🚫 Important: We do not offer credit, udhaar, installment plans, or any deferred payment options. This is a strict business policy.

  1. PRICING AND TAXATION

6.1 Pricing Policy

  • All prices are in Indian Rupees (₹)
  • Prices are subject to change without notice
  • The price at the time of order confirmation is binding
  • We reserve the right to correct pricing errors

6.2 Taxation

🧾 100% Tax-Paid Bills: Every laptop purchase comes with a proper tax invoice showing:

  • Applicable GST
  • All statutory taxes
  • No hidden charges
  • Transparent pricing

6.3 Invoice Generation

  • Invoices are generated only after full payment is received
  • Invoices are provided in PDF format
  • Physical invoices may be provided upon request
  • Invoices are required for warranty claims

6.4 Additional Charges

The following may be additional charges:

  • Delivery Charges – Communicated at the time of purchase
  • Payment Gateway Charges – If applicable
  • Bank Transfer Charges – If applicable

6.5 Price Validity

  • Prices are valid at the time of inquiry
  • We reserve the right to change prices between inquiry and order confirmation
  • Once an order is confirmed, the price is locked
  1. DELIVERY POLICY

7.1 Maximum Delivery Timeline: 7 Working Days

📦 Important: We aim to deliver your laptop within 7 working days maximum from the date of 100% payment confirmation.

7.2 Delivery Process

  1. Order Processing:
    • Process begins after full payment is received
    • Product is verified and packed
    • Tax invoice is generated
  2. Packaging:
    • Laptop is securely packed
    • Original accessories are included
    • Proper cushioning to prevent damage
  3. Dispatch:
    • Dispatched through trusted courier partners
    • Tracking details are shared
    • You will be notified of dispatch
  4. Transit:
    • Transit time varies based on location
    • We will provide estimated delivery date
    • You can track your shipment
  5. Delivery:
    • Delivery is attempted at the provided address
    • You must be available to receive the package
    • Signature may be required

7.3 Delivery Charges

  • Delivery charges are communicated at the time of purchase
  • Charges vary based on location
  • Charges are included in the final price

7.4 Delivery Responsibility

  1. Customer Responsibility:
  • Provide accurate and complete delivery address
  • Provide a valid phone number
  • Be available to receive the package
  • Inspect the package upon delivery
  • Notify us immediately of any issues
  • Record an unboxing video (recommended)
  1. Our Responsibility:
  • Package the laptop securely
  • Use reliable courier services
  • Provide tracking information
  • Ensure timely dispatch
  • Address any delivery issues

7.5 Failed Delivery Attempts

  • If delivery fails due to your unavailability:
    • Additional delivery charges may apply
    • You may need to collect from the courier office
    • Refund may be affected

7.6 Address Change

  • Requests for address change must be made within 24 hours of order confirmation
  • Additional charges may apply for address changes after dispatch
  • We reserve the right to decline address change requests

7.7 No COD

📌 Important: Cash on Delivery (COD) is NOT available for any order. All payments must be made in advance.

  1. INTELLECTUAL PROPERTY

8.1 Ownership

All content on this website is the property of ComplabInfotech.in, including:

  • Text and written content
  • Images and graphics
  • Logos and brand elements
  • Layout and design
  • Videos and animations
  • Software and code
  • Databases
  • All other intellectual property

8.2 Copyright

  • All content is protected by copyright laws
  • Reproduction, distribution, or use without permission is prohibited
  • Copying content from our website is prohibited

8.3 Trademarks

  • Our business name “ComplabInfotech.in” is a trademark
  • Our logo is a trademark
  • Product names are trademarks of their respective owners

8.4 Limited License

You are granted a limited license to:

  • View content on our website
  • Print content for personal use
  • Share content with attribution

8.5 Prohibited Actions

You may NOT:

  • Republish our content without permission
  • Sell or rent our content
  • Modify or create derivative works
  • Use our content for commercial purposes
  • Remove copyright notices
  1. USER CONDUCT

9.1 Acceptable Conduct

When using our website, you agree to:

  • Be respectful and professional
  • Provide accurate information
  • Use the website for legitimate purposes
  • Comply with all applicable laws
  • Respect intellectual property rights

9.2 Prohibited Conduct

You must NOT:

  • Engage in illegal activities
  • Attempt to hack or compromise security
  • Upload malicious content or viruses
  • Scrape or harvest data
  • Send spam or unsolicited messages
  • Impersonate others
  • Misuse contact information
  • Engage in fraudulent activities
  • Harass or abuse our staff
  • Post defamatory content

9.3 Consequences of Violation

  • We may terminate your access to our website
  • We may block your contact information
  • We may pursue legal action
  • We may report violations to authorities
  1. DISCLAIMER OF WARRANTIES

10.1 “As Is” Basis

The information on this website is provided on an “AS IS” and “AS AVAILABLE” basis without any warranties of any kind.

 

10.2 No Warranties

We do not warrant that:

  • The website will be error-free
  • The website will be uninterrupted
  • Product information is completely accurate
  • All products are always available
  • Product specifications are guaranteed
  • The website is free of viruses

10.3 Limitation of Warranties

  • We are not responsible for any inaccuracies
  • We are not responsible for any omissions
  • We are not responsible for any losses arising from website use
  • We do not warrant that products will meet your expectations
  1. LIMITATION OF LIABILITY

11.1 General Limitation

To the maximum extent permitted by law, ComplabInfotech.in and its owners shall not be liable for:

  • Direct Damages – Up to the amount paid for the product
  • Indirect Damages – Loss of profits, business, or revenue
  • Consequential Damages – Losses arising from product use
  • Special Damages – Any other type of damages

11.2 Specific Limitations

We are not liable for:

  • Losses arising from product use
  • Data loss or corruption
  • Business interruption
  • Loss of opportunity
  • Personal injury or property damage
  • Delays in delivery
  • Actions of third parties
  • Force majeure events

11.3 Maximum Liability

Our maximum aggregate liability is limited to the purchase price paid for the laptop.

  1. INDEMNIFICATION

12.1 Your Obligation

You agree to indemnify and hold harmless ComplabInfotech.in, its owners, employees, and representatives from:

  • Any claims arising from your use of our website
  • Any claims arising from your violation of these Terms
  • Any claims arising from your violation of applicable laws
  • Any claims arising from your infringement of rights

12.2 Scope of Indemnification

Your indemnification obligation includes:

  • Attorney fees and legal costs
  • Settlement amounts
  • Damages awarded
  • Any other costs incurred
  1. GOVERNING LAW

13.1 Applicable Law

These Terms & Conditions are governed by and construed in accordance with the laws of India.

 

13.2 Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

  1. DISPUTE RESOLUTION

14.1 Good Faith Negotiation

In case of any dispute, both parties agree to:

  • First attempt to resolve the dispute through good faith negotiation
  • Communicate openly about the issue
  • Seek a mutually acceptable resolution

14.2 Formal Dispute Resolution

If negotiation fails:

  • The dispute shall be resolved through arbitration
  • Arbitration shall be conducted in accordance with Indian law
  • The arbitration shall take place in [Your City]
  • The decision of the arbitrator shall be binding

14.3 Waiver of Class Action

You agree to resolve disputes on an individual basis and waive the right to participate in class actions.

  1. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable:

  • The remaining provisions shall remain in full force
  • The invalid provision shall be replaced with a valid one that achieves the same intent
  1. ENTIRE AGREEMENT

These Terms & Conditions constitute the entire agreement between you and ComplabInfotech.in regarding your use of our website and services.

  1. CHANGES TO TERMS & CONDITIONS
  • We reserve the right to update these Terms at any time
  • Changes are effective immediately upon posting
  • You are responsible for reviewing these Terms periodically
  • Continued use constitutes acceptance of changes

Complab Infotech

At Complab Infotech, we provide reliable refurbished laptops, computer accessories, and professional IT support services. Our goal is to deliver quality products and trusted solutions at affordable prices for students, businesses, and everyday users.

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House No. 95A, Block C, Street No. 3 Dayalpur Extn., Karawal Nagar North East Delhi - 110094

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